Delivery information

All our floral arrangements are handled with the utmost care and we pride ourselves on fresh from store to door.

Orders can be made by our online site for delivery or contacting us direct on (03) 9193 4425 for pick up.

We accept same day delivery Tuesday to Saturday providing orders are placed before 12pm and only on selected products.

Upon arrival, If there is no one available to accept or sign for the delivery, and no other alternative arrangements have been made for the goods to be delivered,
(for example; leave at front door or with a neighbor) goods will be returned to shop and an additional charge will be incurred if the item needs to be redelivered. We will try to contact the recipient with the details provided at time of order, if no contact can be established, we cannot accept responsibility, therefore no refund will be provided.

 

Delivery to Hospitals

Please note:

If the delivery is to a hospital please ensure recipient is still staying as we will not offer free delivery to a new premises. We will try to deliver again in a timely manner to avoid this, however we can only go on information provided to us when order is made.

A redelivery fee will be incurred if delivery needs to be re-directed.

 

Funerals

Please note:

In the event of a funeral, you may require a time of day for delivery, you may request this in the note section and every effort will be made to fullfil your needs.

(Time of day deliveries may incur an additional cost)

 

Amendments or Cancellations

Orders may be amended or cancelled up to 24 hours before delivery date.

To amend or cancel please call us on (03) 9193 4425 or you can use our contact form on the website.

 

Areas We Deliver To

Melbourne CBD
Abbotsford
Brunswick
Carlton
Coburg
Collingwood

Essendon
Fawkner
Fitzroy
Footscray
Ivanhoe
Kew

Moonee Ponds
Northcote
Preston
Reservoir
Richmond
Thornbury